Cancelling nouz is genuinely easy — two clicks, no retention questions, no friction. We'd rather know why you're leaving than guilt-trip you into staying. If you cancel and we want to learn what didn't work, we may email asking — feel free to ignore.
01 How to cancel
- 1Open Settings → Subscription
Your plan and renewal date are at the top.
- 2Click Cancel subscription
A confirmation dialog opens.
- 3Confirm
Stripe updates your subscription to "cancelling at period end".
- 4Done
You'll keep access until the renewal date. After that, the subscription ends.
02 What stays active until the period ends
Cancellation isn't immediate. You've paid for the current period; you keep using nouz until that period ends. Everything works normally:
- You can still log revenue, expenses, all the rest.
- Statistics, P&L exports, all features stay live.
- You can reactivate (un-cancel) any time before the period ends — no fee.
03 What happens at period end
When the billing period ends:
- Stripe stops billing you. No charge for the next period.
- Your account enters a deactivated state. You can't log in normally.
- Your data is preserved for 30 days. See Reactivating after cancel for the recovery path.
- After 30 days, data is permanently deleted.
04 If you change your mind
Two windows to come back: before the billing period ends (one click in Settings to undo the cancel), or during the 30-day grace after period end (visit /account/reactivate). After the grace period, the data is gone and you'd be signing up fresh.
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