Walkthrough · article 12 of 15

Monthly P&L export
came out empty.

Three causes: wrong month, wrong location, wrong filter. The 60-second checklist.

Ibrahim Ölmez Ibrahim ÖlmezFounder · nouz · 4 min read · Updated this week
Always one of three. Empty exports come from wrong month, wrong location, or no data logged for the range. The three checks take under a minute.

An empty CSV export is almost always a user-error issue, not an app bug. Three checks resolve nearly every empty-export report.

01 Three things to check

  • The selected month. Did you click "October" thinking you wanted "September"? Months are easy to misread.
  • The active location. Multi-location users sometimes export from the wrong shop.
  • Whether data exists for that month. If you only started using nouz in March and you export February, you'll get an empty file.

02 Check in this order

  1. 1
    Open P&L

    Switch to monthly view.

  2. 2
    Pick the month

    Make sure it's the right one — read the date range at the top.

  3. 3
    Confirm the location

    Picker top-right.

  4. 4
    See if the on-screen totals show data

    If they're zero, there's no data to export. If they're not, click Export — should give you a non-empty CSV.

03 Still empty?

If the on-screen P&L shows real numbers but the export is empty (zero-byte CSV or just headers), that's a bug — email support@nouz.co with the month and location. We'll investigate.

04 What a valid export looks like

A successful export is a CSV with four sections (revenue, expenses, fixed cost allocations, summary). Even a quiet month with three revenue entries should produce a few hundred lines of CSV. If you're seeing only headers or fewer than ~10 lines, something's off.

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Still stuck? Email support@nouz.co — a founder replies, usually the same business day.